Emergency Eye Care | Rochester | Chili Vision Group

Here for You When the Unexpected Happens

An eye care emergency can be scary, but you’re not alone. Our experienced team is here to help with prompt care when you need it most.

Eye emergencies can happen suddenly. We take every case seriously, and we’ll help find a personalized solution for each situation.

If you need urgent help outside of regular hours, please call our office. You’ll be directed to call our on-call doctor at the number provided. We’re always just a phone call away.

Don’t wait when it comes to your eyes. Call now or request an emergency appointment.

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Signs You Shouldn’t Ignore

If you’ve experienced trauma to your eye, have a sudden change in your vision, or are experiencing any of the following, contact us immediately.

Flashes and floaters may be a sign of a retinal tear or detachment.
Conjunctivitis (pink eye) causes redness, discharge, and irritation and requires fast treatment, especially if it affects vision.
Blunt force trauma or impact to the eye needs to be checked immediately.
Chemical exposure can cause serious injury. Immediate flushing and follow-up care are essential.
Foreign objects like dirt and sawdust should be removed by a professional. Don’t try to remove it yourself.

Corneal Abrasions & Prokera

A corneal abrasion is a scratch on the clear front surface of your eye. It can happen from something as simple as rubbing your eye too hard or getting debris caught under a contact lens. It may feel like something is stuck in your eye, and you may notice redness, tearing, or blurry vision.

We often use Prokera, a healing device made from amniotic (the strong membrane that surrounds a fetus during pregnancy) tissue, to treat moderate to severe abrasions. It’s like a therapeutic contact lens.

Prokera helps reduce inflammation and can speed up healing by delivering nutrients directly to the surface of your eye. It’s comfortable, gentle, and can make a big difference in your recovery.

Preventing Eye Injuries at Work, Home & Play

The best emergency is the one that never happens. Protecting your eyes in everyday situations can go a long way in preventing injury.

At work: Wear protective eyewear when working with chemicals, tools, or machinery.
At home: Be cautious when cooking, cleaning, or doing yard work—chemicals and sharp tools are common culprits.
For kids: Supervise play with objects that can poke or project.
Playing sports: We offer sports goggles that protect the eyes without compromising vision or performance.
For windy days: Sunglasses offer protection against dust, sand, and flying debris..

We’re happy to help you choose the proper protective eyewear for your needs.

If You Think It’s an Emergency, It Probably Is

We’d rather you call us than wait and worry. The sooner we evaluate your symptoms or injury, the sooner we can relieve discomfort and protect your sight. Reach out immediately if you’re having sudden vision changes, pain, or an injury to the eye.

Call us now or request urgent care.

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